Shipping policy

Katarina Nord Art ships worldwide!

Shipment processing time

As every product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!

Please allow 1-7 business days for items to be prepared for shipping. If you order multiple items, they may arrive separately. Shipping time for print-on-demand products when the warehouse is located in the US or EU is usually between 7- 14 days. If a product comes from overseas, it takes between 10-30 days. 

We are committed to your satisfaction and are always happy to help if you have any problems with your order.

The items in our shop are shipped from different locations. When you order various items across different product collections, these might arrive in separate packages.

 

Shipping rates & delivery estimates

Shipping times vary depending on your location and the items you ordered.  
Specific shipping rates based on your address and location are available during checkout.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has been shipped. If you selected "recorded" or "courier" shipping at the checkout you will receive a tracking number. This tracking number will become active within 24 hours.

Customs, Duties and Taxes 

I am not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages 

I am not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. Please also get in touch with me at katarina@katarinanord.com so I can assess the damage and hopefully get a new product shipped your way.