Privacy policy

Privacy Policy

Last updated: 10/12/2025

This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from katarinanord.com (“the Site”).
We process your data in accordance with the General Data Protection Regulation (GDPR) and applicable EU and Slovak laws.

1. Data Controller

The controller responsible for your personal data is:

Katarina Lajčáková – Katarina Nord
Email: katarina@katarinanord.com

2. Personal Data We Collect

a) Data collected automatically

When you visit the Site, we may automatically collect:

  • IP address

  • browser type, device information

  • time zone

  • pages viewed and referring/exit pages

  • cookies and similar tracking data

This information is collected via cookies, log files and pixels.

b) Data you provide to us

When you make a purchase, we collect:

  • name

  • billing and shipping address

  • email address

  • phone number

  • payment information (processed securely by Stripe/Shopify)

When you contact us by email (Gmail), we receive your email address and any information you choose to include.

We do not store full payment card details.

3. Legal Bases for Processing (GDPR Article 6)

We process your data based on the following legal grounds:

  • Performance of a contract: processing and delivering your order

  • Legal obligation: accounting, invoicing

  • Legitimate interest: website functionality, fraud prevention, customer communication

  • Consent: marketing cookies, newsletter subscriptions (if used)

4. How We Use Your Personal Data

We use your data to:

  • process and fulfill orders

  • communicate regarding orders or inquiries

  • manage and improve the Site

  • prevent fraud

  • provide personalized content or ads (only if cookies are accepted)

5. Sharing Your Personal Data

We only share your data with trusted service providers necessary to operate the Site:

Shopify (Store platform and hosting)

We use Shopify to power our online store.
Privacy: https://www.shopify.com/legal/privacy

Stripe (Payment processing)

Used to securely process payments.
Privacy: https://stripe.com/privacy

Meta (Instagram & Facebook)

If you interact with our content or ads.
Privacy: https://www.facebook.com/privacy/policy

Gmail (Email communication)

Used to receive and respond to your messages.

These service providers act as data processors and follow GDPR-compliant safeguards.

We may also disclose data if required by law.

6. Cookies and Tracking Technologies

Our Site uses cookies to enable:

  • essential shop functionality

  • analytics

  • marketing (Meta pixel, if active)

You can manage cookie preferences through your browser and via our cookie banner.
A detailed list of cookies and their purposes is provided in our Cookie Policy.

7. Data Transfers Outside the EU

Some service providers (Shopify, Stripe, Meta) operate outside the EU.
Transfers are protected by Standard Contractual Clauses (SCCs) and GDPR-compliant safeguards.

8. Data Retention

  • Order information: 10 years (accounting laws)

  • Customer communication: until no longer needed

  • Marketing data (if applicable): until consent is withdrawn

  • Device/analytics data: typically 26 months

9. Your Rights Under GDPR

You have the right to:

  • access your personal data

  • correct inaccurate data

  • request deletion

  • restrict or object to processing

  • withdraw consent at any time

  • request data portability

To exercise any rights, contact us at: katarina@katarinanord.com

Right to lodge a complaint

You may file a complaint with your local data protection authority.
Slovakia: Úrad na ochranu osobných údajov SR.

10. Behavioural Advertising

We may use data (via cookies) to show tailored ads on:

  • Instagram

  • Facebook

You can adjust privacy settings in your Meta account or decline marketing cookies on our Site.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes to our practices or legal requirements.
The “Last updated” date will always indicate the latest version.

12. Contact

For questions about this Privacy Policy, contact:
katarina@katarinanord.com